Privacy Policy

Who are we  ?

The personal data collected through our site is processed by the company VELOCE SAS, whose head office is located at 23 rue Tourette, 97400 Saint Denis, Ile De La Réunion.

Telephone: 09 86 10 02 20

Contact details for data protection: bonjour@wello.io

Use of personal data collected

The data collected via our various means (website, form, chatbot, etc.) is collected and processed by VELOCE  so that we can respond to and process your request. All the data requested are mandatory in order to be able to respond to your request. Otherwise, we will not be able to contact you to provide you with an answer. Once your data has been collected, it may be used in the legitimate interest of carrying out studies and internal statistics, subject to your right to oppose such use, if necessary, please contact us by email: bonjour@ wello.io

TRANSFERS  DATAS

The recipients of your data are:

– The authorized persons within VELOCE SAS who manage the management of this processing. They only have access to the data they need for their duties.

As part of the services offered, we transfer your personal data to recipients located in the  following countries:  United States and France.

COOKIES

1. Definition 

Cookies are information deposited in the terminal equipment of an Internet user by the server of the website visited. They are used by a website to send information to the Internet user’s browser and allow this browser to send information back to the original site (for example a session identifier or the choice of language). Only the issuer of a cookie can read or modify the information contained therein.

There are different types of cookies:

– session cookies which disappear as soon as you leave the site;

– permanent cookies which remain on your terminal until their lifetime expires or until you delete them using the functions of your browser.

You are informed that, during your visits to this site, cookies may be installed on your terminal equipment.

2.  Purposes of the cookies used 

Some of the cookies used by the Publisher have the exclusive purpose of allowing or facilitating electronic communication (detection of connection errors, identification of connection points, etc.).

Others are strictly necessary for the provision of online communication services at your express request (shopping cart, screen display preferences, etc.).

Still others are used for the purpose of:

– to analyze the frequentation and the use which is made of the site, in order to be able to make it evolve in the direction of an improvement of the navigation experience;

– to improve the relevance of advertisements displayed on the site;

– to make the site more user-friendly and interactive.

3.  What cookies do we use?  

The cookies used on the site are:

– The Publisher’s cookies;

– Third-party cookies exclusively chosen by the Publisher in order to achieve specific objectives.

3.1 Publisher cookies

These cookies are necessary for the operation of the website and cannot be disabled in our systems. They are usually set in response to actions you have taken that constitute a request for services, such as setting your privacy preferences, logging in or filling in forms. These cookies do not store any personally identifiable information.
The cookies deposited by the tools of the Site are detailed in the table below:

Kind	Last name	Usefulness	Lifetime
Persistent cookie		User session management	User session
Persistent cookie	NOT	Website security management	User session

3.2 Third party cookies
On the other hand, the Publisher uses services offered by third parties

3.2.1 Technical or functional cookie

The main purpose of these cookies is to facilitate the user’s navigation, and to allow us to offer you the functionalities of the Site. These cookies are used to improve and personalize the functionality of the website. They can be activated by our teams, or by third parties whose services are used on the pages of our website. If you do not accept these cookies, some or all of these services may not function properly.

Kind	Last name	Usefulness	Lifetime
Persistent cookie	axeptio_cookies	Cookie module	11 months
Persistent cookie	axeptio_authorized_vendors	Cookie module	11 months
Persistent cookie	axeptio_all_vendors	Cookie module	11 months

3.2.2 Audience measurement cookies

The Publisher uses third parties in order to be able to measure the audience of the Site.
For information, the Publisher uses, among other things, the Google Analytics service which makes it possible to count visitors and identify the way in which they use the site. This is a statistical tool that allows the Publisher to improve its website by taking into account the needs of visitors.
The data generated by these cookies concern:

– your use of the site, such as the pages you have visited;

– your IP address to determine the connection city. This data is immediately anonymized after localization and is not communicated to Google.

4. Collection of your consent 

During your visits to our site, you are asked to accept or refuse the use of certain cookies.

If you do not want cookies to be installed or read on your terminal equipment, a refusal cookie will be placed on your equipment, so that the Publisher records the information that you have opposed the use of cookies. If you delete this refusal cookie, it will no longer be possible to identify you as having refused the use of cookies.

Similarly, when you accept the use of cookies, a consent cookie is installed.

Consent or refusal cookies must remain on your terminal equipment. You can modify your preferences at any time as indicated in the following section entitled “Management of cookies”.

5. Cookie management 

You have several options for deleting and managing cookies and other trackers.

5.1 Computer settings 

If most browsers are set by default and accept the installation of cookies, you have the possibility, if you wish, to choose to accept all cookies, to reject them systematically or to choose those that you accept according to their transmitter. You can also regularly delete cookies from your terminal via your browser.

Do not forget, however, to configure all the browsers of your different terminals (tablets, smartphones, computers, etc.).

For the management of cookies and your choices, the configuration of each browser is different. It is described in the help menu of your browser, which will allow you to know how to modify your wishes in terms of cookies. For exemple :

– For Internet Explorer™:  http://windows.microsoft.com/fr-FR/windows-vista/Block-or-allow-cookies  ;

– For Safari™:  https://support.apple.com/fr-fr/safari ;

– For Chrome™:  http://support.google.com/chrome/bin/answer.py?hl=fr&hlrm=en&answer=95647 ;

– For Firefox™:  http://support.mozilla.org/fr/kb/Activer %20et% 20d %C3% A9sactiver %20les% 20cookies ;

– For Opera™:  http://help.opera.com/Windows/10.20/en/cookies.html .

However, we draw your attention to the fact that by setting your browser to refuse cookies, certain features, pages, areas of the site will not be accessible, for which we cannot be held responsible.

5.2 Objection platforms  

Several platforms of advertising professionals also offer you the possibility of refusing or accepting cookies used by the companies which are members. These centralized mechanisms do not block the display of advertisements but only prevent the installation of cookies allowing the advertisements to be adapted to your centers of interest.

You can, for example, go to the site www.youronlinechoices.com  to  to prohibit the installation of these cookies on your terminal. This site is offered by digital advertising professionals grouped within the European association EDAA (European  Digital Advertising Alliance) and managed in France by the Interactive Advertising Bureau France.

You will thus be able to know the companies registered on this platform and which offer you the possibility of refusing or accepting the cookies used by these companies to adapt the advertisements likely to be displayed on your terminal to your browsing information:  http://www.youronlinechoices.com/fr/controler-ses-cookies/ .

This European platform is shared by hundreds of Internet advertising professionals and constitutes a centralized interface allowing you to express your refusal or your  acceptance of the cookies likely to be used in order to adapt to the navigation of your terminal the advertisements likely to be displayed there.

5.3 Cookie management module 

Finally, a module allows you to choose the cookies you want to accept and those you want to refuse on this site.

At any time, when returning to the module  ,  you will be able to access the module and modify your preferences.

 YOUR RIGHTS AND REMEDIES 

You have a right of access to your data, rectification and erasure of your personal data. You also have a right to limit processing, a right to portability and a right to object. You can exercise these rights by contacting us at the following address: VELOCE SAS

23 Rue Tourette

97400 Saint Denis, Reunion Island

Email: bonjour@wello.io

You have the possibility to withdraw your consent to the processing of your data for prospecting purposes, at any time:

– By making the request to the email address: bonjour@wello.io

Finally, you have the right to define the directives relating to the storage, erasure and communication of your personal data after your death.

We will do what is necessary to respond satisfactorily to your requests. If, for whatever reason, you consider that our response is not satisfactory, we inform you that you can lodge a complaint with the CNIL.